Delivery Information
Last Updated: February 11, 2026
At WBP Logistics, we work hard to process and ship orders quickly and accurately. This page explains our shipping methods, processing times, delivery estimates, and what to expect after you place an order.
Order Processing Time
- Processing Time: Orders typically ship within [1–2 business days].
- Cutoff Time: Orders placed after [2:00 PM Central] may begin processing the next business day.
- Business Days: Monday–Friday (excluding major holidays).
Shipping Methods
Shipping options shown at checkout may include:
- Standard Shipping
- Expedited Shipping
- Carrier-rate or weight-based shipping (where applicable)
Available methods and costs are displayed at checkout based on your delivery address, product weight/size, and carrier availability.
Delivery Estimates
Delivery times are estimates provided by the carrier and can vary due to weather, carrier delays, peak seasons, and other factors beyond our control.
- Standard: [3–7 business days] after shipment
- Expedited: [2–3 business days] after shipment
- Overnight: [1 business day] after shipment
Shipping Rates
Shipping costs are calculated at checkout. Rates may be based on one or more of the following:
- Weight and package dimensions
- Delivery location
- Shipping speed selected
- Product-specific shipping rules (if applicable)
Order Tracking
Once your order ships, we’ll email you a tracking number (when available). You may also be able to view order status and tracking information in your account.
Shipping Address Accuracy
Please verify your shipping address before placing your order. If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply to resend the package.
Damaged, Missing, or Incorrect Items
- Damaged in transit: Please contact us within [48 hours] of delivery and include photos of the packaging and item.
- Missing items: Contact us within [7 days] of delivery so we can investigate with the carrier.
- Incorrect item received: Contact us within [7 days] of delivery and we’ll make it right.
Shipping Restrictions
Some items may have shipping restrictions based on destination, carrier rules, or other requirements. If we cannot ship an item to your location, you will be notified and your order may be canceled and refunded.
International Shipping
[Choose one]:
- We currently ship within the United States only.
- We offer international shipping to select countries. International customers are responsible for any customs duties, taxes, and import fees.
Local Pickup
[Choose one]:
- We do not currently offer local pickup.
- Local pickup may be available by arrangement. Please contact us before placing your order.
Contact Us
If you have questions about delivery or need help with an order, contact us:
WBP Logistics
Email: orders@WBPLogistics.com
Phone: 847-440-4529
Address: 1930 Innovation Way #108, Libertyville, IL 60048
Reminder: Delivery times are estimates and not guaranteed. Carrier delays may occur.